1 Job in Salem, WI
1st Community Credit Union is Hiring a Call center representative Near Salem, WI
1st Community Credit Union is a midsized Credit Union based in Western Wisconsin with 3 locations. Our offices are located in Tomah, Sparta, and West Salem.
We service 14 counties in our field of membership. We are currently seek a Call Center Representative I to work in our West Salem Location.
This position will provide information and member service concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service.
- Some of the essential functions of the position are;
- Providing service and information in a pleasant, professional, and efficient manner via telephone or correspondence.
- Reveiw, follow-up, and decision eligible membership applications submitted through online portal.
- Research and solve routine member questions.
- Verify accounts
- Work with all of our online services by providing excellent member service.
- Follow all policy's and procedures and maintain confidentiality with all member interactions.
You will work on a team with 3 other individuals who like to have fun and we promote a work life balance. If you fit these qualifications, we would love to hear from you.
Last updated : 2024-04-24
Job Summary
Full Time
Banking
$42k-53k (estimate)
04/26/2024
07/25/2024
1stccu.com
SPARTA, WI
50 - 100
1961
Private
STANLEY HERMAN
$10M - $50M
Banking
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The job skills required for Call center representative include Call Center, Products and Services, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
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The representatives should also use their problem-solving skills to resolve customer queries effectively.
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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
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Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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Perfect for Call Center Representatives with two to five years of experience.
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Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
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Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
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Step 3: View the best colleges and universities for Call Center Representative.
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